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A few years ago, an article predicted the end of telemarketing. It seemed that phone-based communications were outdated. Social media ads, chatbots, and inventive email marketing were taking over. But the reverse is true ; telemarketing has thrived and not only survived, as it has learned how to use modern technology to deliver better results unlike any other. Let's examine the use of an "outdated" marketing strategy and its continued use in the world of technology.
Consider how you open emails. You are likely to delete emails that look very similar without opening them. Now think of the difference when you are called by an actual person who knows what to address and what questions to ask. Do you see the difference that telemarketing provides? It is the difference in the abstract where there is no contact with computer-generated technology. Automated technology is devoid of any social skill interaction. People want to be talked to, to be understood, and to be telemarketed .
Compared to a multi-channel digital ad approach, a telemarketer listens to a conversation in detail and adjusts accordingly, making every interaction different and special.
This ability to personalize is the reason why companies such as Winngoo Consultancy still incorporate telemarketing into their marketing strategy .
The most advanced companies have opted to use telemarketing in conjunction with digital marketing. A phone call is perfectly timed to augment an email campaign or to follow up on a digital advert.
Even in today's fast-paced world, telemarketing continues to prove its value
Think about it; while digital campaigns may take days or weeks to show results, a single well-placed call can secure a customer within minutes.
At Winngoo Consultancy, we've seen firsthand how telemarketing can transform customer engagement. By combining tele-calling with digital tools, we help businesses build deeper relationships with their audience. Our team focuses on genuine conversations that don't feel scripted. We make every call a chance to create value. Telemarketing isn't about pushing products; it's about starting conversations, understanding needs, and building trust. When done right, it works hand in hand with digital campaigns to maximize impact.